Administrative Assistant – Madison

JOB TITLE: Transcriptionist – Administrative Assistant

LOCATION: Madison

REPORTS TO: DEPUTY DIRECTOR

FLSA STATUS: Non Exempt

DEVELOPED: 11-2016                                                                                                          

 

SUMMARY

An effective administrative assistant will provide top notch, compassionate, friendly, confidential and efficient administrative services to consumers and staff.

 

EXPECTATIONS

Community Counseling Services expects employees to be welcoming to consumers, including those with co-occurring disorders, and engaging consumers at their current stage of recovery. Services provided will be in accordance with the plans and guidelines as established by Community Counseling Services and the State Division of Behavioral Health. Portray and encourage civility to all clients, customers, employees, community partners and vendors.

 

 

QUALIFICATIONS

Education and Experience

Minimum of High School diploma, 2 plus years administrative, secretarial, transcriptionist or customer service experience a plus.

Certificates, licenses, registrations

  • Valid South Dakota Driver’s license
  • Must not be excluded from participating in Medicare, Medicaid, and any Federal health care program, as provided by the OIG, USDHHS.

 

Supervisory Responsibilities none

 

ESSENTIAL DUTIES/CRITICAL JOB ELEMENTS

 

    • Answer telephone, and give information to callers, direct calls to
    • appropriate personnel
    • Greeting clients and visitors
    • Maintain confidentiality regarding privileged administrative and client information in a professional manner\
    • Schedule appointments
    • Transcription for prescribers at Madison, backup to other transcriptionists
    • Assist with credentialing providers with hospitals, insurance companies and other necessary entities
    • Preparing necessary paperwork for doctor days
    • Petty cash management
    • Sending/Receiving Medical Records for Madison, backup for other locations
    • Enter data for new and reopened clients, update paperwork, client photos, MU data collection
    • Type, Copy and Scan documents as needed.
    • Mailings, including doctor appointment letters, other correspondence,
    • Prepare outgoing mail, distribute incoming mail
    • Record and retrieve voicemail messages for afterhours
    • Taking and recording payments
    • Assist with communication with maintenance
    • Perform opening/closing procedures and unlock/lock offices at end of shift, as necessary.
    • Other duties as assigned
    • Work hours are Mon-Thurs 8am-5pm (one night until 6 pm), Fri 8am-4pmDownload an application and mail or email it to Community Counseling Services, Human Resources mehofer@ccs-sd.org.MELISSA HOFER COMMUNITY COUNSELING SERVICES 357 KANSAS AVE SE HURON, SD  57350