JOB TITLE: Administrative Assistant
LOCATION: Huron or Madison
REPORTS TO: Business Office Manager
FLSA STATUS: Non Exempt
DEVELOPED: 8-2020
SUMMARY
An effective administrative assistant will provide top notch, compassionate, friendly, confidential and efficient administrative services to consumers and staff.
EXPECTATIONS
Community Counseling Services expects employees to be welcoming to consumers, including those with co-occurring disorders, and engaging consumers at their current stage of recovery. Services provided will be in accordance with the plans and guidelines as established by Community Counseling Services and the State Division of Behavioral Health. Portray and encourage civility to all clients, customers, employees, community partners and vendors.
QUALIFICATIONS
Education and Experience
Minimum of High School diploma, 2 plus years administrative, secretarial, transcriptionist or customer service experience a plus.
Certificates, licenses, registrations
- Valid South Dakota Driver’s license
- Must not be excluded from participating in Medicare, Medicaid, and any Federal health care program, as provided by the OIG, USDHHS.
Supervisory Responsibilities none
ESSENTIAL DUTIES/CRITICAL JOB ELEMENTS
-
- Answer telephone, and give information to callers, direct calls to appropriate personnel
- Greeting clients and visitors
- Maintain confidentiality regarding privileged administrative and client information in a professional manner
- Schedule appointments
- Accounts Receivable
- Enter data for new and reopened clients, updating charts in electronic health system
- Type, Copy and Scan documents as needed.
- Mailings, including doctor appointment letters, other correspondence, and reminders
- Prepare outgoing mail, distribute incoming mail
- Taking and recording payments
- Assist with administrative duties regarding psych testing and transcription
- Assist with communication with maintenance & office supplies
- Perform opening/closing procedures and unlock/lock offices at end of shift, as necessary.
- Other duties as assigned
- Work hours are Mon-Thurs 8am-5pm (one night until 6 pm), Fri 8am-4pmDownload an CCS application and email it to Community Counseling Services, Human Resources mehofer@ccs-sd.org. MELISSA HOFER COMMUNITY COUNSELING SERVICES 357 KANSAS AVE SE HURON, SD 57350